Generating a process flowchart involves creating a visual representation of the steps, decisions, and flow within a specific process or workflow. This powerful tool uses standardized symbols connected by arrows to clearly depict how something gets done, making it invaluable across various fields like business analysis, project management, software development, and even documenting daily routines. Understanding how to create one can significantly enhance communication, training, and process improvement efforts.
Process flowcharts offer numerous advantages for individuals and organizations:
Consistency in flowcharting relies on using standardized symbols. While variations exist, some symbols are universally recognized:
Common symbols used in process flowcharts.
Understanding these basic shapes is the first step towards creating clear and effective flowcharts.
Symbol Shape | Name | Meaning |
---|---|---|
Oval / Rounded Rectangle | Terminator | Indicates the starting or ending point of the process. |
Rectangle | Process Step | Represents a specific task, action, or operation within the process. |
Diamond | Decision | Shows a point where a decision must be made, typically resulting in branching paths (e.g., Yes/No, True/False). |
Arrow | Flow Line | Connects symbols and indicates the direction of flow through the process sequence. |
Parallelogram | Input/Output | Represents data or materials entering (input) or leaving (output) the process. |
Circle | Connector (On-Page) | Used to link separate parts of a flowchart on the same page, often used to avoid crossing lines. |
Pentagon / Home Plate | Connector (Off-Page) | Indicates that the flowchart continues on another page. |
Rectangle with Wavy Bottom | Document | Represents a document or report generated or used in the process. |
This table summarizes the most frequently encountered symbols. Different flowchart types (like Data Flow Diagrams or Swimlane Diagrams) might utilize additional specialized symbols.
Creating an effective flowchart involves a systematic approach. Follow these steps:
Clearly determine what process you want to map. Define the exact starting point (trigger event) and the precise ending point (final outcome). Knowing the scope prevents the flowchart from becoming too broad or too narrow.
What is the goal of creating this flowchart? Is it for training, analysis, documentation, identifying improvements, or designing a new process? The purpose will influence the level of detail required.
Talk to the people involved in the process (stakeholders, team members). Observe the process in action if possible. Gather all relevant documents and information.
List all the tasks, decisions, inputs, and outputs involved in the process sequentially. Don't worry about the symbols yet; just get the order right.
Decide how you will create the flowchart. Options range from simple pen and paper to sophisticated software:
The choice depends on complexity, collaboration needs, and desired polish.
Begin with an oval (Terminator) labeled "Start" or with the specific triggering event.
Use rectangles for each action or task identified in Step 2. Write a clear, concise description inside each rectangle.
Use diamonds for points where a choice is made or a question is asked. Label the diamond with the decision question (e.g., "Approved?"). Draw arrows leading out from the diamond for each possible outcome (e.g., "Yes," "No").
Use arrows to connect the symbols in the correct sequence, showing the direction of the process flow. Ensure lines don't cross unnecessarily; use connectors if needed.
Use parallelograms where data or materials enter or exit the process.
Conclude the flowchart with an oval (Terminator) labeled "End" or describing the final outcome.
A simple flowchart illustrating basic structure with start, process, decision, and end points.
You might add notes about time taken for steps, resources used, or roles responsible (consider Swimlane diagrams for role clarity).
If multiple teams or individuals are involved, organize the flowchart into parallel lanes (swimlanes), each representing a specific role or department.
Walk through the flowchart step-by-step. Does it accurately reflect the real process? Are there missing steps or incorrect sequences?
Share the draft with stakeholders and those involved in the process. Incorporate their feedback to improve clarity and accuracy.
Is the flowchart easy to understand? Are the labels clear? Is the flow logical?
Ensure consistent formatting, alignment, and symbol usage.
Save the flowchart in an appropriate format (e.g., PDF, PNG) and share it with relevant parties or embed it in documentation.
This mindmap summarizes the key elements involved in generating a process flowchart, from understanding its purpose to finalizing the diagram.
Choosing the right tool can streamline the flowchart creation process. This radar chart provides a comparative overview of some popular options based on key criteria. Ratings are subjective estimations (out of 10) for illustrative purposes.
Consider your specific needs regarding collaboration, complexity, budget, and existing software ecosystem when selecting a tool.
Visual examples can greatly aid understanding. This video provides a practical walkthrough of creating a simple process map (another term often used interchangeably with flowchart), covering key steps and considerations.
The video demonstrates how to break down a process, select appropriate symbols, and connect them logically to create a clear visual representation, reinforcing the steps outlined earlier.
Explore these related topics for deeper insights: