Speech Recognition and Dragon Distributor & Reseller Info

Detailed information on key distributors and resellers in Europe, Canada, and Australia

Key Highlights

Europe: Notable distributors include certified providers like Andrea Communications which represent well‐known Nuance solutions.
Canada: eDist Canada leads as the prominent distributor for Nuance Dragon products, complemented by specialized local partners.
Australia: Voice Recognition Australia stands out for its extensive experience with Dragon software and market-specific support.

Overview

The speech recognition market has several established players who distribute and resell Dragon speech recognition solutions. We overview below the top distributors and resellers across Europe, Canada, and Australia. Although the full range of contact details (especially specific email addresses) is not always publicly available, you will find primary website information and available contact points. This overview includes essential information obtained from multiple reputable sources and highlights key contacts, downloadable resources, and institutional support networks. For many providers, inquiries are typically made via website contact forms. Detailed below is a comprehensive summary for each region.

Regional Breakdown

Europe

Primary Distributor and Reseller

In Europe, one of the key distributors for Nuance Dragon speech recognition software is represented through certified resellers such as Andrea Communications. This company is known for being a reputable value-added reseller, serving the German and broader European markets.

Website: Andrea Communications – Distributors and Resellers

Email: While the publicly available data does not list a specific email address for direct contact, potential inquiries are encouraged through the contact form provided on their website. Many organizations in Europe prefer structured inquiry processes through website forms to ensure proper routing to the correct department.

Additionally, other sources such as AI Superior (aisuperior.com) list comprehensive directories of speech recognition companies in Europe. For more extensive lists and additional partners, you may want to explore these directories.

Additional Trusted Partners

European partners such as Speech Processing Solutions (SPS) and Speechmatics also hold positions in the field but might have varying levels of public contact details. For example, SPS is involved with Nuance Dragon Medical One across Europe and the Asia-Pacific region; however, direct email addresses usually require navigation through respective web pages or business inquiry forms.

Canada

Primary Distributor

For the Canadian market, eDist Canada is positioned as the exclusive distributor for Nuance Dragon professional products and has built its reputation over nearly five decades. Their distribution framework not only handles wholesale distribution but also extends reseller support and specialized training programs.

Website: eDist Canada

Email: The direct public email address is not provided on their main landing page. Instead, use their website's contact form for initial inquiries related to reseller programs or general support. This is common practice to manage incoming queries systematically.

Supplementary Retail Partners

Beyond eDist Canada, additional Canadian partners have been noted. For instance, Micro Assistive Tech Inc. stands out as an authorized reseller of Dragon Naturally Speaking. Their contact information includes:

Website: While their online presence may be less centralized, they are identifiable by their physical addresses and listed telephone/email contacts.

Email: You can reach them at sales@microassistivetech.com. They are located at 800-2425 Matheson Blvd. East, Mississauga, ON, and they provide additional support through conventional email and phone channels.

Other partners in the region include 1order Inc. and iOC Tech, both of which provide email-based support:

1order Inc: Contactable by phone at 514-700-1239 or by email at sales@1order.ca.

iOC Tech: Their official website (iOC Tech) provides contact details, including phone support and email inquiries at sales@ioctech.ca.

Australia

Leading Distributor

In Australia, Voice Recognition Australia is recognized as a primary distributor for Dragon voice recognition software. Their strong local presence is supported by over 21 years of field experience, catering specifically to industries like healthcare, legal, and government agencies. The focus on professional-grade solutions has earned them a leading reputation in the region.

Website: Voice Recognition Australia – Dragon Reseller Enquiry

Email: Like many providers, their public web pages do not list a direct email address. Instead, they facilitate inquiries through comprehensive online contact forms to ensure that queries regarding technical support, product details, or reseller partnerships are accurately addressed.

Other Partners

Additional outreach efforts in Australia might include contacting Nuance directly or exploring partnerships through companies like Dicker Data, which provides sales and product management support for IT resellers and integrates Nuance solutions. While the primary focus remains on Voice Recognition Australia for direct reselling, these enterprise partnerships extend market reach.

Website (Dicker Data): Nuance Distributor via Dicker Data

Comparative Table of Distributors & Resellers

Region	Company	Website	Primary Contact Method	Email (if available)
Europe	Andrea Communications (Aska, certified reseller)	Andrea Communications	Contact Form on Website	Not publicly listed
Europe	SPS / Speech Processing Solutions	SPS Announcement	Contact Form on Website	Not publicly listed
Canada	eDist Canada	eDist Canada	Contact Form on Website	Not publicly listed
Canada	Micro Assistive Tech Inc.	N/A (Found via industry posts)	Email & Phone	sales@microassistivetech.com
Canada	1order Inc.	N/A (Contact-based lookup)	Email & Phone	sales@1order.ca
Canada	iOC Tech	iOC Tech	Email & Phone	sales@ioctech.ca
Australia	Voice Recognition Australia	Voice Recognition Australia	Contact Form on Website	Not publicly listed
Australia	Dicker Data (Nuance Distributor)	Dicker Data	Contact Form on Website	Not publicly listed

Detailed Contact Processes and Additional Information

Why Many Emails Are Not Publicly Listed

It is common practice among companies offering advanced technical solutions and high-value enterprise products to limit public email disclosures. This is largely done to manage the volume and quality of inquiries received. Companies like Andrea Communications in Europe and many Canadian and Australian resellers prefer to channel communication through contact forms. These forms help in ensuring that the right department receives inquiries and that follow-up communications are streamlined. This process benefits both the vendor and the client by reducing spam and ensuring that queries are forwarded with complete context.

How to Initiate Contact

Whether you are a reseller, a prospective partner, or a customer seeking more information, the first step in engaging with these organizations is to visit their respective websites. Once there, look for the "Contact Us" section where detailed forms or phone support options are provided. Here are some tips:

Review the FAQ and support sections: Often companies will provide not only general contact information but also support documentation, which can accelerate your inquiry process.
Utilize the live chat or inquiry forms: Many websites feature integrated chat services or dedicated inquiry forms. These are typically monitored by professionals who can rapidly route your query to the relevant department.
Follow up via official channels: If a direct email is not provided, initiate a query using the website's contact form and then follow up via the available phone numbers if needed.

For instance, Andrea Communications and eDist Canada have clearly delineated support channels accessible from their landing pages, ensuring tailored assistance regardless of your inquiry type.

Ensuring Detailed and Timely Response

Due to the specialized nature of speech recognition products, these organizations understand the necessity of providing detailed technical, training, and product support. Hence, even if direct email addresses are absent on the main page, the response process through controlled channels ensures that queries get routed to specialists capable of addressing concerns regarding integration, licensing, deployment, or advanced feature sets.